'Yuck that's mould': Kiwis complain of mouldy Burger King burgers in Auckland

Friday, 22 February 2019

An Auckland woman claims she found mould in the buns she bought from Burger King Westgate.

Two children, below the age of 5, ate mouldy burger buns served them at an Auckland Burger King, their mother says.

The mother of the children, who Stuff has agreed not to name, said they had bought the 'gross' burgers from Burger King Westgate, at its drive through on Thursday afternoon.

But they're not the only ones complaining of mouldy burgers. Aucklander Regan Littlewood also told Stuff he found 'green spots' of mould on the bottom of his chicken burger.

Littlewood bought his burger from Burger King Westgate about three weeks ago.

He thought the white marks on his burger were from flour but when he looked closer, he noticed green spots and thought 'yuck, that's mould'.

Although he said the mould didn't bother him too much, and he understood how it could happen, he suggested Burger King looked at the way they stored the buns.

At the time, Littlewood said he wasn't able to post a photo of his mouldy bun on Burger King's Facebook page. So instead posted it on his timeline and tagged the company in it.

She said she was disgusted, and now worried that her children might get sick.

The woman who bought the buns on Thursday said she was worried her children might get sick.

The burgers had mould on them and rotten lettuce – they should not have been served to customers, she said.

Burger King called that example a 'rare occurrence' and blamed it on the Auckland weather.

Her children, aged 2 and 4, had eaten their chicken burgers in the car on their way home to Riverhead, she said.

Regan Littlewood says he found 'green spots' of mould on the bottom of his chicken burger he bought from Burger King Westgate.

'My 4-year-old son told me his bun was black, but I didn't think too much of it because I was driving,' she said.

'It was only when we got home and I opened my own burger meal that I saw the buns were really mouldy. My children had probably eaten that c….'

When she called Burger King Westgate to complain, they offered to replace the burgers, she said.

'I was having none of that, I told them to refund us back. No way am I going back there again.

'There was also rotten old lettuce in the burgers as well.'

Burger King media spokesman James Woodbridge said they were aware of the woman's complaint and were trying to reach out to the customer.

He said Auckland's warm weather had an effect on food, adding that it was the restaurant manager's responsibility to check each daily bun delivery.

'As we don't use preservatives in our buns, we have rare occurrences of mould spotting when the humidity is particularly high, as in the last days,' Woodbridge said.

'We have a vigorous process to check buns during these times.'

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