Public transport payment revolution coming to everywhere except Auckland

Tuesday, 30 May 2017

The future of public transport is coming, and it is a future in which you will be able ride a bus with just your bank card.

A debit or credit card may soon be all you need to travel on buses, trains and ferries across the country - unless you are in Auckland.

After years of delays, Greater Wellington Regional Council, on behalf of most of the country's public transport authorities, is looking for an operator for the new system, which could arrive in Wellington as soon as 2020.

Nearly all of New Zealand's public transport network is expected to eventually become part of a single ticket-free network with similar payment technology to the pay-wave system.

Auckland, with its own smartcard system called Hop card, will be the only exception.

Christchurch's trams should eventually become part of the new system

Auckland, which already has its Hop card system in place, has no plans to be part of the wider national ticketing project.

* Snapper not dead in water as NZTA backs down on sending Hop system south

* No date set for ticket to ride everything after delays

Aucklanders will have to remain content using their Hop cards.

* Single prepaid card for all public transport

* Auckland ticketing roadblock cleared?

Wellingtonians may soon have the option of using their credit and debit cards on public transport, as well as their Snapper cards.

* Integrated ticket on the cards**

The nation's biggest city may be able to join the wider national network someday, but not before 2026, according to Graham Alston, Greater Wellington's programme manager for integrated fares and ticketing.

What this all means is that, eventually, 16 existing ticketing systems across 12 regions will be rolled into one, Alston said.

Each time you board public transport – be it Wellington's East by West ferry, a Christchurch tram or a Hamilton bus – you will swipe your debit or credit card.

All the information will be sent back to a computer and you will be theoretically charged the most cost-effective fare for the journey, even if it covers an array of different types of public transport.

But it will not stop there. If at the end of a month's travel, it would have been cheaper to get the equivalent of a monthly pass, that is what you will be charged.

There are already similar systems overseas, but this will be the first in New Zealand, Alston said.

'I am very excited.'

Greater Wellington Regional Council recently released its 'market sounding invitation' – essentially asking potential suppliers of the system, from around the world, to give their feedback before it opens for tenders.

Introducing a nationwide public transport payment system has been on the Government's radar for some time. Auckland's Hop card was rolled out across all public transport in 2012, and a Wellington-equivalent was supposed to be in place by 2018.

But delays crept in after Wellington resisted the Government's moves to have the Hop card system thrust upon it, which was the rough plan for the rest of the country as well.

Last year, the New Zealand Transport Agency signalled it had renewed its thinking and there would instead be 'one or two' public transport ticketing systems nationwide.

In a statement, Greater Wellington's regional transport committee chairwoman Barbara Donaldson said she was excited to be working on a system that would meet 'changing and increasing' customer expectations.

The new system would provide the 'freedom' to get on or off our buses, trains and ferries with a 'minimum of fuss and inconvenience', she said.

Auckland Transport spokesman Mark Hannan said if a new system was built they would consider joining at some future date.

'Auckland has an existing investment in an operational system that has world-class levels of penetration and performance. We have a plan to further enhance [Hop card]'